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Mandatory content

Technical University – Sofia (TU-Sofia) commits to ensuring access to its website in accordance with Article 58v of the Electronic Governance Act (amended and supplemented, State Gazette No. 102 of December 31, 2019) and Articles 39 and 39a of the Regulation on the General Requirements for Information Systems, Registers, and Electronic Administrative Services (amended and supplemented, State Gazette No. 4 of January 14, 2020)

This accessibility statement applies to the website at the following address: https://tu-sofia.bg

Standard that is followed to ensure accessible content: EN 301 549 V2.1.2 (2018-08)

I. Compliance status

This website partially complies with the requirements of the specified standard - due to the non-compliances and exceptions listed below.

II. Inaccessible content

Note: The table describes only those requirements of the standard that are not covered, partially covered, or not applicable. Fully covered requirements of the standard are not described, in accordance with the requirements for filling out the declaration of conformity.

Requirement No. (according to WCAG 2.0)	WCAG 2.0 standard requirement	Explanation
1.	Web Accessibility Standards
1.1.	Web Content Accessibility Guidelines (WCAG)
1.1.1.	Textual representation of non-textual information	Partially met. Only individual elements of the user interface that are not direct carriers of essential information do not contain alternative text descriptions.
1.2.	TIME-BASED CONTENT (AUDIO AND VIDEO STREAMS)
1.2.1.	Alternative presentation of audio and video materials	Partially met. No audio materials are published, and the video materials available on the site are integrated into text pages.
1.2.2.	Subtitles for audio and video recordings	Partially met. No audio materials are published, and the video materials available on the site are integrated into text pages.
1.2.3.	Audio description of the video content	Not applicable. The available videos are recordings with integrated audio.
1.2.4.	Subtitles for live video streams	Not applicable. There is no live video stream.
1.2.5.	Synchronized audio presentation of video content	Not applicable. The available videos are recordings with integrated audio
1.2.6.	Sign language. (Pre-recorded): Sign language interpretation is provided for all pre-recorded audio content in synchronized media	Not provided.
1.2.7.	Extended audio description (adding audio explanations of what is seen) for example during an interview, a person shows a graph, the listener cannot see the graph, so it is necessary to add an alternative description of what is 'seen but not heard'	Not provided.

Date of initial preparation of the declaration: 09.11.2020

Date of annual update (revision) of the declaration: 20.01.2021

Date of update of the declaration after an assessment and substantial revision of the website or mobile application: 20.01.2021

Method used for preparing the declaration: self-assessment by the person referred to in Art. 1, para. 1 or 2 of the EAA, owner of the website/mobile application

Feedback and contact information

Address for providing feedback and suggestions regarding the accessibility of this website: To provide feedback and suggestions regarding the accessibility of this website, you can use the following address: Sofia 1000, blvd. "Kliment Ohridski" No. 8 or accessibility@tu-sofia.bg.

Link to a feedback form: https://tu-sofia.bg/contact

Contact details for the official(s) responsible for accessibility and processing requests submitted through the feedback mechanism: Mariana Ilcheva, Head of the "Information Services" Department; phone: (+359 2) 965 26 44, email: merry@tu-sofia.bg

Implementation procedure

1. In accordance with Commission Implementing Decision (EU) 2018/1524 of 11 October 2018, pursuant to Article 58g, paragraph 1 of the Electronic Governance Act (EGA), the following procedure for handling complaints has been established:

Complaints submitted under the Electronic Governance Act (EGA) regarding violations of the accessibility requirements for the content of the TU-Sofia website are submitted to the Registry Office at 8 "Kliment Ohridski" Blvd., Sofia, on every working day from 8:30 a.m. to 5:00 p.m., or sent via postal operator to Sofia 1000, 8 "Kliment Ohridski" Blvd.; electronically to the address: accessibility@tu-sofia.bg or by filling out the feedback form on the website at: https://tu-sofia.bg/contact.
We will respond in writing to submitted complaints within 7 days of receipt, and in cases where an investigation is required – within 30 days.
When the complainant has provided an email address, the response is sent signed with a qualified electronic signature certificate, and in other cases – on paper to the address indicated in the complaint. When an incorrect or non-existent address is provided, the information is considered received from the date of its dispatch.

2. Appeals under Article 58g, paragraph 2 of the EGA regarding non-compliance with accessibility requirements or non-compliance with the complaint handling procedure set out in item 1, are submitted to the Chairman of the State Agency "Electronic Governance" through the Registry Office of the SAE at: 6 "Gen. Yosef V. Gurko" St., Sofia, 1000; electronically to the address mail@e-gov.bg (with the subject: "Complaint regarding the violation of the accessibility of internet websites") or via postal service on paper to the address of DAEU: 6 Gen. Yosef V. Gurko St., Sofia, 1000.

3. According to Article 60a of the EGA, the control over the compliance of the content of internet websites and mobile applications with the accessibility requirements under Article 58v of the EGA is carried out by the Chairman of the State Agency "Electronic Governance".

Recommended content

TUT Sofia, while striving to ensure compatibility with existing accessibility standards, this is not always possible in every aspect. If you encounter difficulties while using tu-sofia.bg or if some content is not accessible to you, please contact us and describe the problem – this will help us maintain the website in the best possible condition and continuously improve its accessibility.

TUT Sofia is committed to ensuring a higher level of accessibility, eliminating identified non-compliances with the accessibility requirements of its website, and ensuring a consistently high level of accessibility for published information.

Date of publication of the website and/or mobile application: 09.11.2020

Date of the last update of the website and/or mobile application due to substantial revision of their content: 20.01.2021

Requirement No. (according to WCAG 2.0)	WCAG 2.0 standard requirement	Explanation
1.	Web Accessibility Standards
1.1.	Web Content Accessibility Guidelines (WCAG)
1.1.1.	Textual representation of non-textual information	Partially met. Only individual elements of the user interface that are not direct carriers of essential information do not contain alternative text descriptions.
1.2.	TIME-BASED CONTENT (AUDIO AND VIDEO STREAMS)
1.2.1.	Alternative presentation of audio and video materials	Partially met. No audio materials are published, and the video materials available on the site are integrated into text pages.
1.2.2.	Subtitles for audio and video recordings	Partially met. No audio materials are published, and the video materials available on the site are integrated into text pages.
1.2.3.	Audio description of the video content	Not applicable. The available videos are recordings with integrated audio.
1.2.4.	Subtitles for live video streams	Not applicable. There is no live video stream.
1.2.5.	Synchronized audio presentation of video content	Not applicable. The available videos are recordings with integrated audio
1.2.6.	Sign language. (Pre-recorded): Sign language interpretation is provided for all pre-recorded audio content in synchronized media	Not provided.
1.2.7.	Extended audio description (adding audio explanations of what is seen) for example during an interview, a person shows a graph, the listener cannot see the graph, so it is necessary to add an alternative description of what is 'seen but not heard'	Not provided.

Implementation procedure

Complaints submitted under the Electronic Governance Act (EGA) regarding violations of the accessibility requirements for the content of the TU-Sofia website are submitted to the Registry Office at 8 "Kliment Ohridski" Blvd., Sofia, on every working day from 8:30 a.m. to 5:00 p.m., or sent via postal operator to Sofia 1000, 8 "Kliment Ohridski" Blvd.; electronically to the address: accessibility@tu-sofia.bg or by filling out the feedback form on the website at: https://tu-sofia.bg/contact.
We will respond in writing to submitted complaints within 7 days of receipt, and in cases where an investigation is required – within 30 days.
When the complainant has provided an email address, the response is sent signed with a qualified electronic signature certificate, and in other cases – on paper to the address indicated in the complaint. When an incorrect or non-existent address is provided, the information is considered received from the date of its dispatch.